Contact
Get in Touch
We'd love to hear from you. Whether you have a question about the app, need help with your account, or want to explore a partnership, our team is here for you.
FAQ
Common Questions
Quick answers to the questions we hear most. Can't find what you're looking for? Use the form above and we'll help you out.
How quickly will I get a response?
We aim to respond to all inquiries within 1-2 business days. Support tickets for urgent app issues (like login problems or data concerns) are prioritized and typically addressed within 24 hours. For general questions, you may also find quick answers in our in-app help center.
I'm interested in a partnership. Who should I contact?
We love collaborating with organizations that share our mission of making women's health more accessible. Whether you represent a healthcare provider, research institution, corporate wellness program, or complementary brand, reach out to [email protected] with a brief overview of your idea. Our partnerships team will get back to you promptly.
Is Cyla hiring?
We're always looking for talented people who are passionate about women's health and technology. While we don't have a public careers page yet, we encourage you to send your resume and a short note about what excites you about Cyla to [email protected]. We especially value candidates with backgrounds in reproductive health, machine learning, mobile development, and UX design.
I found a bug or have a feature request. What's the best way to report it?
For bug reports, please email [email protected] with your device model, operating system version, and a description of what happened versus what you expected. Screenshots or screen recordings are incredibly helpful. For feature requests, you can use the same email or submit them through the feedback section in the app. We review every submission and use them to shape our product roadmap.